No returns can be made on clearance items, including surplus and damage-discounted items. No returns can be made on custom or special order items. Any return containing products that appear used, damaged in any way, or with missing components will not be refunded. If any component of the returned product(s) is missing, Return Procedure will be breached and we may in our sole and absolute discretion reject the entire return or choose to impose additional charges against the Customer for replacement of the missing component(s). Any return that does not include the preceding items will not be refunded and may be refused when received. Returns must be 100% complete, including all components, hardware and/or any accompanying items. To obtain an authorization number, please call our Customer Contact Center toll-free at 1-41 or email us at TimeĪll returns must be authorized within fifteen (15) days after receiving date and returned fifteen (15) days after authorization.Īll returned merchandise must be unused and returned in the condition it was originally received, with all original packaging. RMA number(s) must be prominently displayed on all boxes returned. must receive the returned products within fifteen (15) days of issuing the RMA number. RMA numbers will not be extended or reissued. To obtain authorization you must request a Return Merchandise Authorization (RMA) number within fifteen (15) days of the receiving date.
Unauthorized returns will not be accepted or refunded, and may be refused when received. All returns must be authorized by before a customer can send the order back.
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